Spa Policies

Spa policies

To ensure our guests always receive the greatest treatment experience, if for some reason you decide against a treatment that has been prepaid for, (package or gift card) unused service values (cash equivalent for the remaining amount of a treatment package, or balance of gift card) can be applied to any other service we offer at Radiant U.

  • Gift card purchases are non-refundable.
  • Package purchases are non-refundable.
  • Packages expire after 15 months.
  • Monthly memberships may be canceled at the discretion of RU staff for client reasons. If you need to pause your monthly membership, contact us right away.
Skinceuticals sales are non-refundable but may be exchanged if there is a proven allergic reaction to the product.

Cancellation Policy:

Please give us 24 hour notice if you need to reschedule or cancel your appointment. Missed appointments may be deducted from packages at service provider discretion.

$25 cancellation fee applies to all no-call no-show appointments day of or less than 24 hours notice given.

Thank you for allowing us to help you with your skin care and hair removal goals!


Text “relax” at 989-267-1953 to OPT-IN to receive text messages regarding special pricing, promos and events at Radiant U